An HVAC contractor is your go-to person for all your heating and cooling needs. They can perform a complete system upgrade to increase energy efficiency or do routine maintenance. However, knowing what to look for in a contractor is essential. We’ll review everything you must know.

1. Experience

Experience is an essential thing to look for, but don’t forget to determine what type of experience a contractor has. According to The Energy Information Administration, 89% of residences have air conditioning. You don’t want a contractor that works primarily on furnaces if you have a problem with your air conditioning unit.

2. Energy Efficient Products

More homeowners strive to be eco-friendly than ever before. People are leaning toward environmentally friendly products, which makes it crucial for an HVAC contractor to know methods and products that can help reduce energy usage. For example, they may recommend a ductless AC unit or specific brands that have a high energy efficiency score.

3. Customer Service

You can tell a great deal about a company by their customer service. A business that does not return calls or casually says curse words on the phone shows that a company lacks the professionalism you need. Likewise, businesses that offer exceptional customer service show that you can trust the contractor to act professionally.

4. Response Time

It’s always important to consider when a business is available. This is especially true if you need emergency repairs to your HVAC system. For example, if your AC breaks down in the middle of a heat wave, you may have to go with a contractor who can help you as soon as possible. Consider your needs when deciding how essential response time is.

5. Knowledge

You want a contractor that stays up to date on the latest tools and technologies. A knowledgeable contractor is an invaluable source. They can give you tips on how to best care for your system, and they'll be better equipped to handle any problems that arise with your HVAC systems.

Finding an HVAC contractor can be time-consuming, but finding the right one is well worth it. Take the time to read customer reviews, evaluate customer service, and always consider how much experience a company has. Contact MHS/LOMACK Heating and Air for more information about the services we offer.